Customer service Do you need help?

Please find below the answers to all your questions. Do you still need help, please feel free to contact us.

+31 70 737 05 56
mon - thu: 09:00 - 17:00 CET
fri: 09:00 - 16:00 CET

Payments

Payment methods
MasterCard ALL
Visa ALL
PayPal ALL
American Express ALL
DIRECTebanking AT,BE,DE
MisterCash BE
GiroPay DE
Maestro UK
iDeal NL
Shipping costs
Austria € 9,95
Belgium € 4,95
Bulgaria € 14,95
Czech Republic € 14,95
Denmark € 9,95
Estonia € 14,95
France € 9,95
Finland € 14,95
Germany € 4,95
Greece € 24,95
Hungary € 14,95
Ireland € 14,95
Italy € 9,95
Luxembourg € 4,95
Norway € 9,95
Portugal € 14,95
Poland € 14,95
Romania € 14,95
Slovakia € 14,95
Slovenia € 14,95
Spain € 14,95
Sweden € 14,95
Switzerland € 9,95
The Netherlands € 2,95
United Kingdom € 9,95
Refunds
You will receive a full refund of the purchase price paid for the order, on average, within 10 working days after we have received the original item(s). The refund will be issued to the original card/ account. Refunds not related to returns also take on average 10 working days to process.
Invoice
Your invoice will be sent to you via a separate email.
Security
We are confident about the transaction security we offer. Every payment is automatically processed in a secure and protected environment for financial information.