Customer service Do you need help?

Please find below the answers to all your questions. Do you still need help, please feel free to contact us.

+31 70 737 05 56
mon - thu: 09:00 - 17:00 CET
fri: 09:00 - 16:00 CET

Shipping

Shipping costs
Free shipping will automatically apply to all orders over € 75,00
Austria € 9,95
Belgium € 4,95
Bulgaria € 14,95
Czech Republic € 14,95
Denmark € 9,95
Estonia € 14,95
France € 9,95
Finland € 14,95
Germany € 4,95
Greece € 24,95
Hungary € 14,95
Ireland € 14,95
Italy € 9,95
Luxembourg € 4,95
Norway € 9,95
Portugal € 14,95
Poland € 14,95
Romania € 14,95
Slovakia € 14,95
Slovenia € 14,95
Spain € 14,95
Sweden € 14,95
Switzerland € 9,95
The Netherlands € 2,95
United Kingdom € 9,95
Delivery Days
Austria 2-5 working days
Belgium 2-5 working days
Bulgaria 4-8 working days
Czech Republic 4-8 working days
Denmark 2-5 working days
Estonia 4-8 working days
France 2-5 working days
Finland 4-8 working days
Germany 2-5 working days
Greece 5-9 working days
Hungary 4-8 working days
Ireland 2-5 working days
Italy 2-5 working days
Luxembourg 2-5 working days
Norway 2-5 working days
Portugal 2-5 working days
Poland 2-5 working days
Romania 4-8 working days
Slovakia 4-8 working days
Slovenia 4-8 working days
Spain 2-5 working days
Sweden 4-8 working days
Switzerland 4-8 working days
The Netherlands 1-3 working days
United Kingdom 2-5 working days
Delivery Countries
- We ship to the following countries:
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Norway, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switserland, The Netherlands, United Kingdom.

- Unfortunately we are unable to deliver to Islands.

- Deliveries to the mainland only, we don't deliver to: Andorra, Monaco, Corsica, Gibraltar, Channel Islands, San Marino, Vatican City, Canary Island, Balearic Islands

- We do not deliver to P.O. boxes."
Dispatch Country
All BackJoy™ product orders are dispatched from The Netherlands. Our warehouse in Den Bosch will ship your order with care.